General
Please quote your account number when requesting any information or placing orders.     
All orders placed either verbally or in writing indicate acceptance of our Terms and Conditions of Trading.
 
Cleaning        
All our fabrics should be dry cleaned by a specialist company.  Do not use steam when ironing glazed chintz.      
 
Colour Fastness        
All our fabrics and wall-coverings contain natural fibres and are not guaranteed against fading, particularly when exposed to    direct sunlight or moonlight.  
 
Colour Batches        
Colour may vary from one batch to the next.  If an exact match is required, please request a cutting from stock and we will reserve the quantity you require for 10 days. Unfortunately stock cuttings are not available for wallpapers or trimmings.
    
Approval Samples        
Non-returnable cuttings are available of most of our fabrics on request.     
However, if large samples are required these are supplied on loan for four weeks and will be invoiced without further notification if they are not returned within that period.    

Prices        
Minimum order for fabric is one metre.  Unless otherwise stated, orders will be cut to the nearest 10cm.    
Minimum order for trimmings and wallpapers are as specified on the respective supplier price page.    
The price payable is that shown on the price list in force at the time of despatch.  We reserve the right to alter prices or to withdraw fabrics from the range at any time without prior notice.   We endeavour to ensure that our customers are supplied with up to the minute price lists.      
However, we strongly advise that prices be checked before finalising orders and that the price you expect to pay is indicated on your order.
        
Payment Terms        
Payment is due within 30 days following the invoice date or as otherwise notified from time to time.    
If the Company's standard terms of payment are not observed, the Company has the right to change the status/terms of any account after a written warning.  
 
Credit Cards        
We are now able to accept payment by Debit, Visa and Mastercard cards.  
 
Delivery        
Delivery of Continental ranges is, in most cases, direct from the factory to your nominated address. The delay is approx 2-3 working days.           
Delivery to the UK mainland is £17.50 per parcel excluding V.A.T.    
For all other areas carriage will be charged at cost    

Cancellation        
All cancellations of orders must be in writing.  Cancellation will not be accepted once fabric has been cut.  
 
Claims        
No claims for non-delivery, shortage, faulty material, damage etc. can be entertained unless presented within 15 days of the date of invoice    
No claims of any kind will be accepted once the goods have been cut or processed.   
Wallpaper Claims will take 48 working hours to be addressed.  
 
Returns        
No returned goods will be accepted for credit unless previously agreed with us, when a handling charge will be imposed. Liability of supply        
All goods are limited in return liability for any fault or defect to the sum not exceeding the purchase price less VAT.     
This condition takes precedent over any third party terms of purchase.  
 
Discontinued Items        
All fabrics not shown on the price list are discontinued.  However there may be some stock available.  Please refer to us.
 
Dimensions        
All widths and pattern repeats shown on the price lists and labels are approximate.  
 
Flame-proofing        
If a treatment is required to achieve a higher level of fire retardancy, this will be at the customer's risk and no liability will be accepted for any changes to appearance, handle etc.   Please nominate the treatment house you would like us to use and place an order direct with them.  We will accept instructions to deliver on your behalf only.
          
Internet        
The Company's name may only be used on a web site if the following condition is observed.   The name of the website must in no way harm the Company, its image or reputation.   It is at the Company's absolute discretion if permission is given to have any form of link established.  

Scroll To Top